Closing out uncollectible invoices

We know that unfortunately not every client will ultimately be able to pay for the invoices you issue.

When this occurs, you can now

mark invoices as uncollectible in Monograph and have the data sync to QuickBooks Online.

To accomplish this, select the "Mark as uncollectible" option on the invoice to write off all remaining balance.
Please note that this process cannot be undone so be sure you've first made all efforts to collect payment from your customer.
If you are integrated with QuickBooks Online, you will be asked to select the appropriate expense account in your QuickBooks Settings before you can mark any invoices as uncollectible.
The balances applied to this uncollectible status along with their invoices will be tracked to Uncollectible.